Notification Center
The Notification Center is the alert inbox within the dashboard. It shows all user notifications in real time with direct access to the related resource.
Notification Center
The Notification Center is the bell icon in the top corner of the dashboard. When the red number on the bell increases, there is something that needs attention: a new assigned task, an equipment alarm, a pending inspection, or an activated escalation. One click opens the complete list with each alert and a direct link to the related resource.
What is it for?
For people working in the dashboard — maintenance coordinators, reliability engineers, supervisors — the Notification Center is the point where all alerts converge without needing to check each module separately. Instead of going to Tasks, then Alarms, then Inspections to see if there is anything new, the center brings it all together in one place.
The Notification Center is used to:
- See all pending alerts at a glance without navigating between modules
- Go directly to the related resource with a single click (the task, the alarm, the inspection)
- Know how many unread notifications exist without opening the panel
- Review previous notifications without a history limit
- Mark notifications as read individually or all at once
How does it work?
The dashboard is connected in real time to the notification system. When the system generates a new alert for the user — whether from automatic agent assignment, escalation, or a configured rule — it appears instantly in the Notification Center without needing to refresh the page.
The bell icon shows the number of unread notifications. When all are read, the number disappears. If there are more than 99 unread, it shows "99+" to avoid layout issues with large numbers.
How to use it?
Open the Notification Center
Click the bell icon in the dashboard header. A panel opens with the most recent notifications. Each notification shows:
- The brief event title (for example: "New task assigned")
- The event detail (for example: "Compressor C-03 review — high priority")
- When it arrived (exact time or relative time: "5 minutes ago")
- Whether it is read or not (unread ones appear highlighted)
Go to the related resource
Click any notification to go directly to the element that triggered it:
| Notification type | Destination on click |
|---|---|
| New assigned task | Task detail page |
| Equipment alarm | Alarm panel with the specific alarm |
| Overdue maintenance plan | Maintenance work order |
| Pending inspection | Inspection detail |
| Active LOTO | LOTO procedure execution |
When clicked, the notification is automatically marked as read.
Mark notifications as read
Individual notification: Click on it — it is marked as read automatically when you navigate to the resource.
All at once: In the notification panel, find the "Mark all as read" button. This clears the badge counter in one action.
Marking all as read is a final action. There is no way to revert notifications to unread status. Use it once you have reviewed all pending alerts.
View the full history
The panel shows the most recent notifications. To view the full history, scroll down — the list automatically loads more notifications as you reach the bottom, without needing to click "next page."
What to do when the badge increases unexpectedly
If the number of unread notifications rises suddenly — for example, from 2 to 8 within a few minutes — it may indicate:
- A series of alarms from one piece of equipment that triggered in a chain
- An escalation that notified multiple responsible parties simultaneously
- A bulk task assignment by the AI agent
Open the panel and review the most recent ones first (they appear at the top of the list). High-urgency notifications have visual priority indicators.
Key benefits
- Access to all alerts without leaving the module you are working in
- Direct navigation to the resource in one click — no manual searching
- Real-time counter that updates without refreshing the page
- Complete history available in the same panel with infinite scroll
- Notifications arrive instantly as soon as they are generated
- Multi-language support — notifications appear in the user's language
Common use cases
Scenario 1: Review at the start of shift The maintenance coordinator arrives for the afternoon shift and sees 7 unread notifications. They open them in order: 3 are tasks completed by the morning shift (they mark them as read), 2 are new tasks automatically generated by the agent (they review and confirm the assignments), 1 is a vibration alarm on motor M-12 (they click and go directly to the detail), and 1 is an inspection report ready for review. In under 3 minutes they have the complete context of the plant's status without navigating to any module separately.
Scenario 2: Real-time alert during work The supervisor is reviewing reports in the dashboard when a new notification appears: "Critical alarm — Compressor C-01: temperature 91°C." The badge goes from 0 to 1. They click immediately, go to the alarm detail, and see the agent already created a task and notified the shift technician. They confirm the situation is being handled and return to their work without losing their train of thought.
Scenario 3: End of day — clear the center At the end of the day, the reliability engineer has 23 notifications pending from the week. They review the 5 most recent that are relevant, then use "Mark all as read" to clear the week's backlog. The badge returns to zero and the next day starts with clarity about what is new and what was already reviewed.